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HomeTerms & Conditions

Terms and Conditions
Welcome to Just Party Creations! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please refrain from using our website.

1. General Information

  • Just Party Creations specializes in handmade, custom party decor and accessories.
  • All products are made to order and designed based on the details provided by the customer.

2. Ordering Process

  • It is the customer’s responsibility to review product details, descriptions, and shipping timelines before placing an order.
  • Custom orders must include clear instructions, including any requested changes to colors, themes, or text. Failure to provide specific details may result in an item that does not meet expectations, for which refunds or exchanges will not be granted.
  • Mock-ups are available upon request and must be approved promptly to avoid delays.

3. Pricing and Payment

  • All prices listed on the website are in [currency] and are subject to change without notice.
  • Payments must be made in full at the time of placing the order.
  • We accept payments via secure online payment systems, ensuring your financial information is protected.

4. Cancellations, Returns, and Refunds

  • Cancellations are only accepted if the order has not yet been made. Transaction fees will be deducted from any refund issued due to Shopify’s non-refundable transaction policy.
  • Due to the custom nature of our products, we do not accept returns or exchanges.
  • Refunds are not provided for completed orders.

5. Shipping and Delivery

  • Orders are shipped using trusted carriers, and tracking information will be provided via email once the package is dispatched.
  • Just Party Creations is not responsible for delays, lost, or stolen packages after they are handed over to the carrier.
  • Customers are encouraged to monitor their tracking details and coordinate with their local carrier for package delivery or pick-up.

6. Intellectual Property

  • All content on the website, including designs, images, text, and graphics, is the intellectual property of Just Party Creations and is protected by copyright laws.
  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

7. Liability

  • Just Party Creations is not liable for damages, losses, or delays caused by circumstances beyond our control, including but not limited to carrier issues, natural disasters, or incorrect shipping information provided by the customer.

8. Privacy Policy

  • By using our website, you consent to our collection and use of personal information as outlined in our Privacy Policy.

9. Changes to Terms and Conditions

  • We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page. It is the customer’s responsibility to review these terms regularly.